Terms of service
Effective Date: May 4, 2025
Welcome to HALO7 Apparel. These Terms of Service (“Terms”) apply to your use of halo7apparel.com and any purchases, interactions, or services provided through our website. By accessing or using our site, you agree to the following terms in full. If you do not agree, please do not use this website.
1. Introduction
HALO7 is a design-driven apparel brand inspired by car culture, racing aesthetics, and bold streetwear. We sell physical products—primarily clothing—through our online storefront. These Terms form a legal agreement between you (“you,” “your,” or “customer”) and HALO7 (“we,” “us,” “our”).
2. Orders & Payment
Placing an Order
You agree to provide accurate, up-to-date information during checkout. This includes your shipping address, billing details, and contact information. Orders may be delayed or canceled if any information is incomplete or suspicious.
All orders are subject to availability. If a product is sold out or discontinued, we will notify you and issue a refund if payment has already been made.
Pricing
All prices are listed in U.S. Dollars (USD) and are subject to change at any time without notice. Promotional offers, discounts, and sale prices are valid for limited times and cannot be combined unless otherwise stated.
Payment
All transactions are processed securely via third-party providers (such as Stripe or PayPal). We do not store or directly handle any full payment information on our servers.
3. Shipping & Delivery
Processing Time
Orders typically ship within 7–14 business days after purchase. Items may take longer during peak times, holidays, or due to inventory availability.
Shipping Methods & Rates
We currently offer free standard U.S. shipping on most items. Expedited and international shipping (when available) may be offered at checkout.
Delivery Responsibility
Once your order has shipped, HALO7 is not responsible for delays caused by carriers or customs. If your tracking number shows “delivered” but your package is missing, you’ll need to file a claim with the carrier.
4. Returns & Exchanges
Return Eligibility
We only accept returns or exchanges for:
Damaged or defective items
Incorrect items received
Items significantly not as described
To qualify, you must contact us within 7 days of delivery. Returned items must be unworn, unwashed, and in original condition.
Exclusions
We do not accept returns for:
Wrong size ordered
Change of mind
Custom or limited edition items
Items worn or used
How to Request a Return
Contact [email protected] with your order number and a brief explanation. Include a photo if applicable. We’ll respond within 1–2 business days with next steps.
Customers are responsible for return shipping unless we made a mistake.
Refunds
Refunds are processed back to your original payment method once the returned item is received and inspected. Please allow up to 10 business days for the refund to reflect.
5. Intellectual Property
All content on this site—including logos, designs, text, photos, graphics, and layouts—is the property of HALO7 Apparel and protected under copyright and intellectual property laws.
You may not copy, reproduce, redistribute, or use our content or product designs without express written permission.
Sharing our designs or mockups for non-commercial purposes (e.g. social media) is allowed if proper credit is given and a link to halo7apparel.com is included.
6. User Conduct
By using this website, you agree not to:
Violate any applicable laws or regulations
Submit false or misleading information
Use bots or scraping tools to collect content
Interfere with site performance or functionality
Attempt to gain unauthorized access to any systems
Violations may result in blocked access and potential legal action.
7. Third-Party Links
This site may include links to external websites (such as Etsy, Stripe, or Instagram). HALO7 is not responsible for the content, policies, or practices of third-party platforms. Please review their terms independently before using their services.
8. Limitation of Liability
HALO7 and its team will not be liable for any indirect, incidental, or consequential damages resulting from your use of our website or products, including but not limited to:
Loss of data or profits
Product dissatisfaction
Shipping or delivery issues
Website outages or delays
Products are sold “as is” with no guarantees beyond what's required by law.
9. Governing Law
These Terms are governed by the laws of the United States and the state of North Carolina, without regard to its conflict of law provisions.
By using this website, you consent to resolve any disputes in the courts located in North Carolina.
10. Changes to These Terms
HALO7 reserves the right to update or modify these Terms of Service at any time. The effective date at the top will reflect the latest version. Your continued use of the site constitutes agreement to the current terms.
11. Contact Us
For questions about these Terms or anything else, you can reach us at:
Email: [email protected]
Website: https://halo7apparel.com